Christmas Sale Now On!
Order now to beat the January price increases and transform your bathroom for less!
Low Delivery Charges On All Orders UK Company Frequently Asked Questions

If you're shopping for bathroom products and you've noticed some prices include VAT while others don't, you're not alone. It can get confusing, especially when you're trying to figure out if you’re eligible for VAT relief. The good news is that certain bathroom products, like walk-in baths, DOC-M packs, and the Geberit Aquaclean Mera Care, might actually be VAT exempt. This can make a big difference, particularly for those dealing with disabilities or chronic illnesses. Let's break down what this means and how you can benefit.

Who Qualifies for VAT Exemption?

So, who can get VAT relief? The rules are pretty straightforward. To qualify, you need to be “chronically sick or disabled,” which basically means you have a long-term physical or mental condition that affects your everyday life. This could be something like diabetes, a mobility issue, or a terminal illness. It’s not just about being temporarily unwell—if you've broken a leg or are just recovering from surgery, that doesn’t count.

It’s worth noting that if you're buying on behalf of someone who qualifies (like a parent or partner), you can still claim the exemption. The VAT relief applies as long as the products are for their personal or domestic use.

Now, this doesn’t apply to everyone. If you’re elderly but still able-bodied, or if you only have a short-term injury, you won’t qualify. The key is that the condition needs to be long-term and have a significant impact on your day-to-day activities.

Which Bathroom Products Are Eligible for VAT Exemption?

Not every product in the bathroom category qualifies for VAT exemption, but there are a few specific items that do, particularly for people with disabilities or chronic illnesses.

Walk-in Baths: These baths are designed to provide easy access, making them perfect for those with mobility issues. The door feature allows users to step in without having to climb over the edge, which reduces the risk of falls. Most models come with a seat, so the user can bathe in comfort and safety. Because these baths are considered essential for people with limited mobility, they qualify for VAT relief.

DOC M Packs: DOC M packs (short for Document M) are sets of accessible bathroom fittings designed to comply with building regulations for disabled use. They typically include a raised-height toilet, grab rails, and a basin with lever taps. These packs are often found in public buildings but can be installed in homes, too, making them a valuable option for domestic use. They qualify for VAT relief when purchased for a disabled person’s personal use.

Geberit AquaClean Mera Care: This shower toilet offers a hands-free washing and drying function, designed for independent living. Its features include an adjustable spray arm, oscillating wash, and warm air dryer, making it ideal for users with mobility or dexterity issues. The height can also be customised during installation, which is especially helpful for users with specific needs. The Geberit AquaClean Mera Care is eligible for VAT relief due to its focus on providing independence and accessibility.

How to Claim VAT Exemption on Bathroom Supplies Online

Claiming VAT relief when shopping at Bathroom Supplies Online is straightforward. If you’re eligible, you can select the VAT exemption option at checkout. Here’s how it works:

At Checkout: When you’re ready to make a purchase, tick the box that says you're claiming VAT relief. You’ll be asked to fill out a simple form confirming that the product is for personal or domestic use by someone who qualifies for VAT exemption.

Details You’ll Need: Be prepared to provide some basic information, such as the name of the person with the disability, their address, and a brief description of their condition. This ensures that everything is legitimate and compliant with HMRC guidelines.

What Happens Next: Once you’ve submitted the form, the VAT will be removed from the total price, giving you an instant saving on eligible products.

Important Considerations When Claiming VAT Relief

Before you go ahead and claim VAT relief, there are a few things you need to keep in mind to avoid any issues down the line.

First, make sure you’re eligible. The rules are clear—VAT relief is for chronically sick or disabled people, and the products must be for their personal or domestic use. If you’re in any doubt about whether you or someone you’re purchasing for qualifies, it’s better to double-check. You can either refer to VAT Notice 701/7 (the official HMRC guide for VAT relief for disabled people) or consult with a professional before making a purchase.

Next, be aware of penalties for false declarations. If you wrongly claim VAT relief, either by mistake or deliberately, you could face penalties. So, if you're not 100% sure that you qualify, don't risk it—ask questions or get in touch with HMRC first. Better safe than sorry.

Finally, save your documentation. Whether you're filling out the form at checkout or claiming VAT relief after your purchase, keep a record of your submission. This can come in handy in case HMRC needs to verify the claim later.

VAT Exemption for Charities

VAT relief isn’t just for individuals—it can also apply to certain charities. If a charity is purchasing products for use by a disabled person, those items can be zero-rated for VAT as well.

However, not all charities qualify for this exemption. The charity must be registered or recognised as such by HMRC. Also, the products need to be supplied for the personal or domestic use of a disabled person for the VAT relief to apply.

If you're involved with a charity and you're looking to claim VAT relief, it's a good idea to have all the necessary paperwork in place. You may need to show proof of your charity’s status or provide additional documentation at checkout. If you're unsure about the process, refer to VAT Notice 701/1 for charities.

FAQs on VAT Exemption

1. What is VAT exemption, and who qualifies for it?

  • VAT exemption allows people with disabilities or chronic illnesses to buy certain products without paying the standard 20% VAT. To qualify, the products must be for their personal or domestic use, and the individual must meet specific criteria, such as having a long-term physical or mental condition.

2. How do I know if a product is eligible for VAT relief?

  • Eligible products are those designed to aid people with disabilities, like walk-in baths, DOC M packs, and shower toilets like the Geberit AquaClean Mera Care. Look for products marked as VAT-exempt on our website, (next to the price), and remember that you’ll need to declare your eligibility at checkout.

3. Can someone else claim VAT exemption on my behalf?

  • Yes, if you’re a caregiver or family member buying products for someone who qualifies for VAT relief, you can claim the exemption on their behalf. You’ll need to fill out the necessary details when making the purchase.

4. What happens if I mistakenly claim VAT exemption?

  • If you mistakenly claim VAT exemption, HMRC may require you to repay the VAT and could issue penalties. It’s important to ensure you or the person you’re purchasing for meets the eligibility requirements before making the claim.

5. Can I claim VAT relief after I’ve made a purchase?

  • Yes, if you didn’t claim VAT relief during checkout, you can still apply for it afterward by contacting us with your order details and completing the necessary documentation. We’ll process your VAT refund once we’ve received everything.

Conclusion

Navigating VAT exemption doesn’t have to be complicated. If you qualify due to a disability or chronic illness, you can save money on essential bathroom products like walk-in baths, DOC M packs, and the Geberit AquaClean Mera Care. Just remember to check your eligibility, fill out the required forms, and keep your documentation handy. For any questions, feel free to contact our team, and we’ll be happy to guide you through the process.

join us on facebook follow us on twitter

Stay Connected

Sign up for the latest offers, products and more!

...
Chat (Loading...)
Send us a message
Welcome:
Hi! Got a question or need advice? Send us a message, we'll reply right away. For stock checks, include the product reference number (just above the price).
Thank You

Your message has now been sent and we will get back to you as soon as possible.